Support

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Support

We provide support for Businesses and Charities .This can be provided either on site or through working remotely. We have many years experience in supporting desktops, servers and software. Whether you have a single dedicated server to multiple servers running critical applications we can provide you with support.

  • Support contracts on a monthly basis so no large upfront annual fees
  • Network and server monitoring
  • We monitor the daily server reports and act accordingly to resolve problems before they escalate, possibly saving hours of downtime. This service is included in all support agreements
  • server health
  • Network connectivity
  • Disk space
  • Folder sizes
  • Windows services

Fully managed packages available to cover server, desktop,firewall, switches, wifi, hosting, email, dns control,telephones and internet connectivity

Have a look at the table below to see the different levels of desktop support

CHOOSE

Your Plan

Price

Disk Space

Databases

Domains

Users

Email Accounts

Bandwidth

Support

Your text

Your text

Your text

Your text

Basic

low cost break fix

£15.00+vat

Monthly Plan per pc

Unlimited telephone support

unlimited remote support

first month free trial

standard

bestseller

£19.99+vat

Monthly Plan per pc

unlimited telephone support

unlimited remote support

first month free trial

avast cloudcare antivirus & malware protection

remote device monitoring

 window updates

patch management

Onsite support in emergencies

PREMIUM

managed service

£29.99+vat

Monthly Plan per pc

unlimited telephone support

unlimited remote support

first month free trial

avast cloudcare antivirus & malware protection

remote device monitoring

scheduled windows update mgmt

enhanced patch management

On site support when necessary

New equipment installation

Third party software  liason

Fully managed service

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